Sunday, February 28, 2010

Duke Energy Customer Service

Since the City sold its (our) streetlights to Duke Energy, using the City's Customer Service system/online Service Request process only refers requests for streetlight repair to Duke and the City washes its hand of the matter (I referred a problem 3 months ago and followed up a short time ago).

Cut to the chase: go here and request a repair, or tree trimming, or other Duke Energy-related service.

Note: for some reason Duke wants you to have an account to report a street light out, so have your bill handy for reporting this information, or just call them at the listed number.

Take charge Price Hill!

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